01/ Privacy Policy

Privacy Notice

 

 

Let’s Be Creative Limited is committed to protecting your personal information. We do not sell, distribute or give out any of our customer's information. We understand how valuable your personal information and privacy is. Only limited personnel have access to our customer database. This way, you can rest assured that any personal information that you give us, stays with us. 

What kind of information does Let’s Be Creative Limited collect from customers? 

Let’s Be Creative Limited only collects the necessary information such as name, telephone number, mailing address, e-mail address, credit card information, billing information, IP address, etc. to ensure a secure ordering process. This information is used to identify our customers. Your e-mail address is used to notify you of any promotions and important informational updates we might have. We also keep track of the pages that you visit to help us provide a more personalised browsing experience for you.

What do we do with your information? 
Let’s Be Creative Limited use Website Analysis Software to track our website visitors. The information we obtain from the Website Analysis Software is strictly for internal use to assist us in providing better services to our customers.

Does Let’s Be Creative Limited share your information with other parties?

No. Your personal information is never shared with any other parties

 

Can you access your personal information, if so how?

 

You may view, or amend your personal data by logging into your account and changing any of the details held there, e.g. change of address, etc. Should you wish to delete your account please contact Let’s Be Creative Limited via email at sales@letsbecreative.uk, we will remove you from our system and email a confirmation of this to you once this has been carried out. Please note we may contact you prior to completing the deletion to ensure it is you who is requesting this and it has not come from an unsolicited source i.e. you personally wish to have your information removed and this is not a request from a another person!

Cookies

A cookie is a small data text file, which Web sites store on your computer's hard drive (if your Web browser permits). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies are used by websites to save user preferences between visits.

Types of Cookies

Category 1 - Strictly Necessary Cookies

  • These cookies are essential to using the website. Without these cookies services you have asked for cannot be provided and the website will not function.

Category 2 - Performance Cookies

  • These cookies are used for Web analytics, Ad response rates and Affiliate tracking. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3 - Functionality Cookies

  • These cookies are used for things such as remembering settings a user has applied to a website such as layout, font size, preferences, colours etc. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4 - Targeting or Advertising Cookies

  • Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user.

Session cookies expire when you close your browser. Persistent cookies have a lifetime set by the website and will retain information that can be used when you reopen a website in the future.

1st Party Cookies are set by the website you are actually visiting. 3rd Party Cookies are set from content displayed on the website from other websites. This can be from advertising or sharing tools such as Facebook, Twitter or Google+.

 

Will I receive any e-mails regarding Let’s Be Creative Limited product promotions? 

You will receive product promotional e-mails ONLY if you have elected to receive them. If you wish to be kept informed about our latest offers, promotions and new additions to the Let’s Be Creative Limited website, you can subscribe to our email newsletters. The only information shared between our main website system and the email system is your email address. You may unsubscribe from our newsletters at any time by following the unsubscribe instructions in any email you receive from us. Please be assured that we do not release, share or sell this information to any other company or business.

 

Children's privacy 

In order for you to make transactions through our website, you need to be at least 18 years of age. However, this does not mean that we restrict our services to visitors above 18 years of age. If you are under 18 years of age, you need to contact us either via e-mail or phone in order to place any order. We may need your parental permissions in order to setup our services with you.

Privacy on other websites

Other sites accessible from our site have their own privacy policies and data collection practices. Please consult each site's privacy policy, terms and conditions. Let’s Be Creative Limited is not responsible for the content of third-party web sites or the actions of their respective owners or operators.

 

Policy changes

Let’s Be Creative Limited reserves the right to make changes to our policy at any time without any notification. We will notify our current customers of any privacy policy changes through e-mail or our website news update feature. Changes to policy become immediately effective upon being posted on this site. 

Privacy statement contact Questions regarding this Policy should be directed to sales@letsbecreative.uk

This policy was reviewed and updated on 24/05/18

02/ Terms And Conditions

Terms and Conditions

 

Please read before making any booking.


All workshops, classes and events require full payment at the time of booking.


Workshops, classes and events are non refundable and are non transferable to any other event or any other person without the prior permission from Let's Be Creative Limited.


The only time a booking can be made on behalf of another person is by acquiring permission from Let's Be Creative Limited in writing prior to the booking being made.


Any booking made on behalf of another person with out the prior knowledge of Let's Be Creative Limited will be refunded less an administration fee of £20.00.

If you should need to cancel a booking please contact Let's Be Creative Limited directly to discuss the reason, as our policy states we cannot make refunds. Exceptional circumstances will be considered. 

Should a workshop, class or event sell out we have a waiting list system in place. Should a place become available the first person on the waiting list will be contacted and offered first refusal for the place and so on through the list.

Should a cancelled place be filled a refund will be made less a £20 administration fee. 

We reserve the right to cancel workshops, classes and events but in such instances you will receive a full refund or be offered a place on the new date or an alternative workshop providing there is space available.

Unless specified all workshops are for adults only (16yrs upwards).

If you are booking workshops from outside the EU, please contact us directly and do not use the online booking process. We will contact you about the payment process.
 
Tea and coffee is available at all workshops.

Materials are always supplied unless specified.

You do need to bring your own lunch, we have a small fridge for you to use to store your food, please consider space is limited so no large containers or bottles, ensuring there is enough space for other delegates requirements.
 
Photos portraying the workshop are there to give you a feel of what will take place in the class. It is not an exact representative of what you will be doing in the class.
 
All workshops are taught at the Let's Be Creative Limited barn studio unless stated otherwise and workshops are for adults only (16yrs upwards).

03/Cancelations and Refunds

Cancelations and Refunds

Sadly we cannot offer a refund on workshops, classes or events unless we are able to find a replacement delegate and are able to resell your ticket, in which case we shall refund you the full amount less an admin fee of £20.00. Should you need to cancel your booking for any reason please contact us before passing your place onto anyone else as most of our workshops have waiting lists. 

Let's Be Creative

 

We Are Only Open

For Workshops.

For Dates and Opening Times

Please check The

Workshop Bookings Page

You will find us at

Pear Tree Barns,

Petersfield Road,

Rogate,

West Sussex,

GU31 5BP

To get to us you

need to drive onto

the access road.

©2017 by Let's Be Creative